Description Industry Applications Why Choose Telesto Our Process Frequently Asked Questions
Manage Category

Ongoing development, maintenance, and support to keep your business running smoothly.

Our Managed Services provide continuous enhancements, proactive monitoring, and dedicated technical support.

Key Capabilities:
  • Dedicated Support & Maintenance –

    Round-the-clock technical support to ensure system reliability.

  • Feature Updates & Enhancements –

    Regular improvements to keep your technology competitive.

  • Performance Optimization –

    Proactive tuning to maximize application and system efficiency.

  • Scalability & Growth Support –

    Adaptive solutions that evolve with your business.

  • On-Demand Development Resources –

    Instant access to top-tier developers and IT specialists whenever needed.

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Industry Applications

Why Choose Telesto
for Data & Process Automation

Combining Telesto’s strong foothold in the US and Canada with Instandart’s deep market knowledge in the UK, we provide AI solutions tailored to regional business needs while maintaining a global perspective

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Industry Experts

User-centered designs that engage and convert. We create intuitive, visually compelling designs that enhance user interactions.

Bespoke Solutions

User-centered designs that engage and convert. We create intuitive, visually compelling designs that enhance user interactions.

Flexible Engagement Models

User-centered designs that engage and convert. We create intuitive, visually compelling designs that enhance user interactions.

Our process. Simple, Seamless, Streamlined.

01

Discuss your requirements.

We’ll discuss your business goals, budget, and timeline. During this initial call, we’ll determine if you need end-to-end software outsourcing or one of our other engagement models.

Talk to an AI Expert
02

Create a plan and assemble a team.

We’ll craft a plan outlining our approach, based on your requirements and the chosen engagement model. We’ll also assemble a team of specialists who possess the necessary technical expertise.

03

Get to work.

Our software engineers will get to work. Throughout the software development process, we will track metrics and keep you informed about our progress to ensure you stay up to date.

The AI Ecosystem We Used in Previous Work

AI Infrastructure &
Platforms

The backbone technologies we use to build intelligent, scalable solutions.

  • OpenAI GPT-4 / Claude / Multi-Agent Architectures– For advanced reasoning, task automation, and domain-specific language models.

 

  • Microsoft Azure / Google Cloud Vertex AI– To deploy, scale, and monitor models with enterprise-grade MLOps.

 

  • LangChain & Vector Databases (e.g., Pinecone, FAISS)– Powering contextual memory and Retrieval-Augmented Generation (RAG) workflows.
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Application Layers & Integrations

How we integrate AI into real-world systems across interfaces and workflows.

  • Conversational Interfaces (Chat & Voice)– Used in travel assistants, customer service, and smart FAQ systems.

 

  • Multi-Modal Input Support– Handling text, voice, images, and files in a unified AI experience.

 

  • API-Driven Workflows & Gateways– Secure integration with enterprise systems via Kong Gateway, Cloud Run, and REST APIs.
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Real-World
Implementations

Selected examples of AI used in past Telesto projects for measurable impact.

  • AI Travel Assistant (Qmooniti)– A multilingual voice+chat agent offering real-time trip planning and feedback capture.

 

  • Multi-Agent AI Assistant for CAR Avenue Mercedes-Benz Belgium–
    Implemented a multilingual chatbot to:
    →Handle customer queries
    → Automate customer information intake
    → Provide 24/7 support
    → Streamline appointment and test drive scheduling

 

  • AI Knowledge Agents– Custom-trained virtual agents delivering company-specific answers grounded in internal data.
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Frequently Asked Questions (FAQ)

Our services include 24/7 support, system maintenance, regular updates, performance tuning, and access to on-demand development resources to keep your operations running smoothly.

We provide continuous monitoring, preventative maintenance, and rapid response to incidents— ensuring high availability, minimal downtime, and optimal performance.

Yes. We design scalable solutions that evolve with your business, allowing you to expand without compromising performance or stability.

Absolutely. We continuously enhance your applications and infrastructure based on business needs, market trends, and user feedback.

Our on-demand model provides fast access to skilled developers and IT professionals whether
for urgent fixes, feature development, or strategic projects.

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