Trial Management Platform (TMP)
Trial Management Platform

Trial Management Platform (TMP)

Telesto Technologies partnered with a technology client to design and deliver a Trial Management Platform (TMP) — a scalable and secure solution to streamline the creation, tracking, and management of product trials across multiple teams and product lines. TMP was envisioned as a unified platform to improve user experience, boost administrative efficiency, and reduce manual coordination in the trial lifecycle.

Project Summary

Industry:

Telecommunication/ Technology

Project Duration:

6 Months

Services Delivered:

Full-stack development, API integration, UI/UX design, Cloud Infrastructure, Product trial workflow automation

Technology Stack:

Java Spring Boot, Angular, Google Cloud APIs (Firestore, Identity, Messaging), RESTful Services, Firebase Authentication

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Challenge

The client faced the following pain points:

Fragmented trial workflows

Across different teams and products. Manual data entry and inconsistent customer/product trial records.

Limited communication tools

Between admins and trial users.

Difficulty tracking trial

Issues and managing user feedback.

Lack of integration

with existing inventory and vendor systems.

Solution

Telesto designed and implemented TMP as a centralized, API-driven platform to resolve these issues. Key features included:

Automated Trial Setup

  • Seamless extraction of customer and product datafrom inventory/vendor systems using API connectors.
  • Instant retrieval of historical trial data during user login/registration to avoid duplicate entries.
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Modular Trial & Issue Management

  • Configurable trial workflows to accommodate diverse product lines.
  • A customizable trouble ticket interface, tailored to the specific requirements of each product.
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Google Cloud Integration

  • Leveraged multiple Google Cloud APIs(Firestore, Pub/Sub, Cloud Functions) to ensure fast, reliable, and automated trial operations.
  • Firebase Authentication for secure and scalable user access control.
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Built-in Communication Tools

  • Real-time notifications, automated emails, and integrated chat rooms for smooth communication between trial participants and admins.
  • Centralized messaging system with role-based access and alerts.
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Results

Cost

Cost Savings Time Saved

85

%

Faster Calculations

60

%

Engineering-Efficiency

30

%

Waste Reduction

  • 60% reduction in trial setup timeacross teams.
  • Improved user engagementthrough integrated messaging and historical trial data visibility.
  • Increased administrative efficiency, allowing product teams to manage trials and feedback from a single interface.
  • High user satisfaction due to fast login/registration, intuitive UI, and real-time support channels.
  • Easily extensible architecture, allowing future integration with additional vendor platforms.

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