Privacy Policy
Effective Date: July 10, 2025
Telesto Enterprise Inc. (USA), Telesto Technologies Inc. (Canada), and Instandard Inc. (UK) (collectively referred to as “Telesto,” “we,” “us,” or “our”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data in the context of our AI technologies, platforms, services, and websites.
1. Who We Are
Telesto is a global technology group specializing in AI-based software, platforms, and enterprise solutions. Our companies are incorporated in the United States, Canada, and the United Kingdom.
2. What Information We Collect
We may collect the following types of information:
- Personal Identifiable Information (PII): Such as name, email address, contact information when you interact with us via forms, email, or our services.
- Project-Related Data: Including documents, text, or media shared with us for service delivery or AI model training.
- Usage Data: Information related to service usage (if applicable), but currently we do not use cookies or third-party trackers on our websites.
3. Use of Data for AI Training
With appropriate consent or contractual agreement, we may use customer-provided data for the purpose of improving and training AI models. Any such use will:
- Be governed by strict access control and anonymization protocols.
- Respect data minimization principles.
- Align with legal and regulatory frameworks applicable in the US, Canada, and UK.
We do not sell, trade, or otherwise transfer your personal data for commercial gain.
4. External Tools & APIs
Depending on the project, we may use third-party tools and APIs such as:
- Google APIs
- OpenAI services
These services may process data as part of our solutions. In such cases, we ensure compliance with their terms and privacy policies and will disclose integration where required.
5. Data Sharing and International Transfers
Your data may be transferred and processed across the United States, Canada, and the United Kingdom in accordance with applicable data protection laws (e.g., GDPR, PIPEDA, CCPA).
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
7. Data Retention
We retain personal data only as long as necessary for service provision, compliance, or AI development objectives. We apply secure deletion and archival protocols as needed.
8. Security Measures
We implement industry-standard security protocols to protect your data against unauthorized access, disclosure, or alteration.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact
Email: legal@telesto-tech.com
Address:
USA
730A Alameda Mall, Houston, TX 77075, USA
Canada
11411 Wellington Crescent, Surrey, BC V3R 9H1, Canada
United Kingdom
38 Middlehill Road, Wimborne, BH21 2SE, United Kingdom
